Targeted Development
Foundational
- Meeting Customer Needs with Insurance and Annuities (LOMA 281)*
- Improving the Bottom Line: Insurance Company Operations (LOMA 291)*
- Customer Service for Insurance Professionals (ACS 101)
*FLMI Level 1 Certificate in Insurance Fundamentals awarded upon completion of these two courses
Proficiency
- The Policy Lifecycle: Insurance Administration (LOMA 302)
- Insurance Marketing: Connecting with Customers (LOMA 321)
- Impact CX: The Quest (CX 50)
Expertise
Leadership Development