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Associate, Customer Service

The financial services industry is constantly changing, but one thing remains constant — customers expect more from your company. They want accurate answers that they can trust from you.

Exceed expectations with our Associate, Customer Service (ACS) designation!

Overview

The financial services industry is constantly changing, but one thing remains constant—customers expect more from your company. They want accurate answers that they can trust from you.

With LOMA’s Associate, Customer Service™ (ACS®) program you can be prepared to meet these new demands. The ACS program has been designed specifically to help you:

Increase your knowledge of financial services
Understand customer expectations, patterns, and behavior
Become a customer experience advocate and protect customers

ACS Testimonials

Being able to offer excellent customer service is a critical component to anyone’s career. I believe the ACS designation has given me the tools to better understand the insurance and financial services industry. It has also helped me to further develop both my customer service and professional skills.

The ACS designation has helped me better appreciate our customers. It has also helped me become more responsive to their needs.