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Digital Transformation from Start to Finish

Sponsored by MRS

6/30/2021, 11 a.m. - 12:30 p.m. EDT
Recorded Webinar

Overview

Highlights

On June 30, 2021, Management Research Services sponsored an LIC Webinar on digital transformation, with experiences and lessons learned from digital transformation at MRS itself as well as two client small/midsize life insurance companies. The recording is available here. Featured speakers:

Brad Darnell, Chief Technology Officer, Management Research Services, Inc.

Bill Bruce, VP of Marketing, ELCO Mutual Life & Annuity
Bill is ELCO Mutual’s Vice President of Marketing. The company is focused on the senior market, offering a suite of life insurance and annuity products tailored to assist clients protect and grow their assets. He has been involved in various marketing and sales-focused projects, including product development, management, underwriting, and recruitment.

Kim Barney, Chief Administrative Officer, American Enterprise Group
Transforming customer interactions through innovative solutions, AEG uses innovation to generate customer value through three pillars: capital investment, pilots, and incubation/new business ideas.

Registration is complimentary and is available to LIC members and nonmembers.

 
Video - LIC Digital Transformation Webinar
View Recording: LIC Digital Transformation Webinar, June 30, 2021

Presenters

Brad Darnell
Chief Technology Officer, Management Research Services, Inc.

Brad Darnell

Chief Technology Officer, Management Research Services, Inc.

Brad Darnell is an experienced Chief Technology Officer with a demonstrated history of leading quantitative analytical teams and cloud software as a service (SAAS) financial technology platforms to provide immediate, successful decisions using machine learning algorithms. He earned his Bachelor of Business Administration (BBA) focused in Management Information Systems, from University of Wisconsin-Oshkosh.

Kim Barney
VP, Chief Administrative Officer, American Enterprise Group

Kim Barney

VP, Chief Administrative Officer, American Enterprise Group

Kim Barney is Vice President, Administrative Services at American Enterprise Group (AEG). Kim oversees claims, new business, customer care, and agent care with a focus on leading innovation in the administrative services space through efficient, effective, and engaging customer experiences.

Kim joined the company in 2016 as Director of Customer Experience. She was promoted to her current role in 2019. Prior to AEG, Kim was at Businessolver where she was an Employee Engagement Consultant and Team Lead before becoming Assistant Vice President of Participant Services.

Kim earned her Bachelor of Arts degree in Human Resources Management and Business Administration from Upper Iowa University in Fayette, Iowa, and Master of Science in Adult Learning and Organizational Performance from Drake University in Des Moines, Iowa.

William P. Bruce
Vice President of Marketing, ELCO Mutual Life & Annuity

William P. Bruce

Vice President of Marketing, ELCO Mutual Life & Annuity

Bill is ELCO Mutual’s Vice President of Marketing. The company is focused on the senior market, offering a suite of life insurance and annuity products tailored to assist clients protect and grow their assets. He has been involved in various marketing and sales-focused projects, including product development, management, underwriting, and recruitment.

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