2024 LIC Final Expense Workshop Agenda
Wednesday, June 5, 2024
2:00 p.m. - 2:15 p.m. - Welcome from LIC & RGA
2:15 p.m. - 3:15 p.m. - From Beginning to End: An Exploration of the Final Expense Policy Life Cycle
This panel will discuss the entire final expense cycle, including problems and solutions in Sales/Distribution, Underwriting/Application Process, Policy Delivery, Administration/Monitoring, and Claims.
Speakers: Scott Grandmont, CLU, FALU, FLMI, FLHC, AIRC, ARA, ACS, Vice President, Underwriting Solutions, RGA; Nathan Hill, FSA, MAAA, VP & Actuary, RGA; JS Ledoux, ASA, Head of North American Product Management, Foresters Financial.
3:15 p.m. - 4:00 p.m. - Facilitated Discussion on Final Expense Topics
The number-one value cited by LIC conference attendees is the ability to participate in open discussions with peers. Get live feedback from the group on your most pressing questions. Topics include:
- Agent Compensation
- Retention Programs
- Persistency Trends
- E-App Experience
- Improving Profitability
- Claims Adjudication
- Persistency Boosters
- Marketing and Distribution
- Rescission Rates
- And More!
What do YOU want to discuss? Registrants can request topics by contacting lic@loma.org.
4:00 p.m. - Sessions Adjourn for the Day
6:00 p.m. - Hosted Networking Dinner at EdgeWild Restaurant and Winery
Hosted Networking Dinner at EdgeWild Restaurant and Winery
Thursday, June 6, 2024
7:30 a.m. - 8:30 a.m. - Continental Breakfast
8:30 a.m. - 9:30 a.m. - How Predictive Modeling Can Help to Manage and Improve Final Expense Profitability
Learn how to build a predictive model to assess mortality; how predictive modeling can improve the knowledge of your mortality risk compared with traditional methods; how predictive modeling insights can impact mortality experience, risk selection, and profitability, and improve the quality of your block of business.
Speakers: Michel Hebert, VP of Pricing and R&D, Optimum Life Re; Guillaume Ducharme, Director of R&D, Optimum Life Re
9:30 a.m. - 10:30 a.m. - Market Opportunities in Final Expense
Ben Harrison, Director, Research & Insights, Competiscan
Ben Harrison will lead an insightful dive into marketing data to help us illuminate broader sales opportunities for final expense. This segment will include an analysis of data from LIMRA and Competiscan, along with other secondary research, to provide a picture of best-fit customers and messaging that will effectively gain their attention.
10:30 a.m. - 11:00 a.m. - Break
11:00 a.m. - 12:00 p.m. - Case Study: Extending Distribution through Online Sales
Lauren Rainey, FLMI, ACS, Vice President, Operations, KSKJ Life
Nicole Mwesigwa, FLMI, Co-founder and COO, iCover
Think direct distribution might disrupt your traditional agency distribution model? Learn how deploying an online market strategy can complement and amplify every sales channel.
12:00 p.m. - 1:00 p.m. - Networking Luncheon
1:00 p.m. - 2:00 p.m. - LIC Final Expense Survey Discussion
LIC’s annual Final Expense Survey will be reviewed this year to invite more input from participating companies and help ensure that it provides the most relevant and useful data. Attendees will have the opportunity to weigh in on the topics and questions, as well as ways to increase company participation.