When you see his diamond-encrusted NBA World Championship ring, you understand that Pat is a master at building successful teams. Based on what he has learned from his experience in building sports teams for over 45 years, Pat offers proven principles for building a winning team in your business or organization. After implementing the techniques presented in this speech, you can expect an organization that produces better results while working more cohesively.

Diversity and inclusion is increasingly the focus of regulatory scrutiny. Let’s hear how regulators are tackling the issue in a frank conversation that impacts our industry and the world.

Join some leading companies as they share how they are using data and data analytics to more effectively and efficiently identify and prevent fraudulent activity perpetrated by their employees, agents, customers and external threat actors.

As interactions with customers become increasingly digital, insurers can use their data to more effectively market to them and improve their experience. With opportunity comes compliance - and ethics - challenges, however. What are they? And what are the key components of a data and digital compliance framework?S

Learn how implementing better authentication and fraud prevention controls can reduce cost and improve the customer and employee experience.

Insurance carriers are under constant pressure to find effective solutions to their business challenges. Come be a part of this interactive session and learn more about the focus, solutions and services from some leading providers, including IDology, FraudShare, RemotePROductivity Toolkit, LIMRA Compliance Education Platform, LOMA Designation Programs.

With more elderly isolated and at risk for abuse and scams perpetrated by both family members and strangers what can companies do to better protect this vulnerable client base? Join this session to learn more about this growing and evolving threat and what companies can do to detect it, investigator it, and stop it.

Learn some ideas and strategies for assessing your company’s financial crimes risks and how to right size your control environment.

Whether you are just exploring the possibilities of applying data analytics or are experienced using data in compliance, or to combat fraud, you don’t want to miss this session.  Our panelists are experienced professionals utilizing data in the financial services industry every day.  They will share how data is used within their organizations and their insights into future opportunities. 

Policymakers have been debating and discussing fiduciary and best interest for years, and recent changes in the political landscape will portend more activity in this area ahead. Looking beyond the policy implications, this practical session will address questions we all have about what this all means for us, for our compliance practices, and our businesses. We’ll touch on the impact on issues like supervision, monitoring, sales practices, broker dealers and generally how new rules could be operationalized in the years ahead.

Learn how some Special Investigations Units benefit from strong business partnerships and how working together benefits all.

A year after the COVID crisis sent many workers home, the world is a different place. Companies and virtual compliance departments have mostly successfully adapted to remote work, but what has been the impact? How are companies managing remote office inspections and department morale in the continuing remote work environment?

When multiple teams play a role in your company's Financial Crimes and Fraud Prevention Programs coordination and cooperation is critical. This session will highlight how some companies have structured their programs to effectively and efficiently combat fraud.

• All Things "Best Interest" (NAIC, NY Reg.187, SEC, DOL)
• Social & Digital Media Sales Practice Concerns
• Market Conduct
• Team Structure
• FCPA & TPA Supervision
• Financial Crimes Training — What’s a good program (employees & customers & agents)
• Front line Fraud Detection — Best Practices to Avoid Fatigue
• Compliance Professional of the Future

We have all heard of the three stages of money laundering - placement, layering and integration.  However, when you are in an industry that doesn't take cash, it is far more complicated than that.  The risk to Insurance and Securities Firms around AML looks very different than it does for Banks.  This session will highlight some of the similarities we have with our banking colleagues and how we can partner with them.  This session mostly will focus on some of those things that make us different.  Through sharing real world examples and recommending best practices, we aim to help you make your AML program stronger.  

Across industries, insurers reported the highest levels of increased fraud attempts in 2020 with 83% of insurance fraud professionals expecting fraud to rise again in 2021, according to IDology’s 8th Annual Fraud Report. Coupled with the 77 million American adults who have been victimized by identity fraud and increased expectations for effortless customer journeys, life insurance carriers are taking a hard look at solving the fraud versus friction balancing act. Join Christina Luttrell, CEO of IDology and Manoj Upreti, Senior Analyst at Aite Group, as they share fresh data from business research as well as new consumer data that details a unique 360-degree view of carrier identity verification and fraud. Luttrell and Upreti will also discuss innovative technologies such as AI that are shaping what we can expect in fraud protection in 2021 and beyond.

• All Things "Best Interest" (NAIC, NY Reg.187, SEC, DOL)
• Social & Digital Media Sales Practice Concerns
• Market Conduct
• Team Structure
• FCPA & TPA Supervision
• Financial Crimes Training — What’s a good program (employees & customers & agents)
• Front line Fraud Detection — Best Practices to Avoid Fatigue
• Compliance Professional of the Future

In this conversation with regulators from the SEC, FINRA, and a State Commissioner, we’ll discuss regulatory trends and hear what might be next.