Improving Operational Effectiveness
Recorded March 13, 2012
Is your back office keeping pace with market and strategic demands? Are you considering the purchase of an expensive technology solution in
- new business processing?
- customer service?
- claims management?
To help members in the practical application of matching operational effectiveness with market demand, LOMA has developed an “Operational Effectiveness Improvement Process,” in conjunction with a recent LIMRA research report. The study links the need for operational improvement to market maturity and also provides insight to steps that can be taken today to reap multiple benefits in the years ahead.
Join our experts for this live, one hour webinar as they provide a framework that companies can adopt in an operations review.
President, Robert Epner & Associates
Global Operations Consultant
John Wellborn, CLU, ChFC
Senior Consultant, Distribution Effectiveness
Presented by LIMRA and LOMA